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Catherine Baissac Intervenante Université de la e-Santé 2023

Catherine Baissac

Head of patient and consumer relations at Pierre Fabre

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Biography

Catherine has a PhD in Pharmacy and began her career in Paris, working with patients both in pharmacies and in industry, where she was responsible for responding to their requests for information. She joined the Pierre Fabre Group in 2001, initially in the cosmetics division, to develop training modules for pharmacy teams and help them advise patients. She then held various positions before being appointed Director, first of Medical Information and then of Quality, Regulatory Affairs and Pharmacovigilance for all the Group’s products, tasked with organising the collection and management of requests and problems encountered by patients and consumers worldwide.

With the creation of a specialised department in 2020, she is currently in charge of Patient and Consumer Relations for the Dermo-Cosmetics and Personal Care branches of the Pierre Fabre Group.